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Find answers to common questions about Leonidas chocolates, online ordering, gift cards, delivery and product information.
Please refer to the relevant product page for any product-specific details. If you cannot find the information you need, please contact us.
Leonidas chocolates are made in Belgium using the expertise and traditions of Belgian Master Chocolatiers.
Unless otherwise stated on the product page, our chocolate gift boxes are dispatched with a minimum of 30 days remaining before their best-before date.
The exact best-before date is shown on a label on the bottom of the packaging.
A best-before date is not the same as a use-by date. It relates primarily to the quality of the chocolates rather than acting as a food-safety deadline. For the best taste, texture and appearance, we recommend enjoying your chocolates before the date shown on the packaging.
Store Leonidas chocolates in a cool, dry place at a temperature of approximately 15–18°C.
Keep them away from direct sunlight, heat, moisture, strong odours and sudden changes in temperature. Chocolate can easily absorb surrounding odours, so it should be stored separately from strongly scented foods or products.
Always follow any product-specific storage instructions supplied with your order.
Allergen information varies between products and assortments.
Please check the ingredients and allergen information shown on the relevant product page and on the product packaging before consumption. For mixed gift boxes and ballotins, the allergens present depend on the chocolates included.
You can also read our general Allergen & Dietary Information page.
Recipes and ingredients may change, so always check the information supplied with the product, even if you have purchased it previously.
Here you can place an explanation or answer to the question.
Many Leonidas chocolates are suitable for vegetarians. Please check the information provided for the individual product.
Leonidas offers a selected range of vegan chocolates made without ingredients of animal origin.
Vegan products may contain traces of milk. Please check the individual product and allergen information before consumption.
Leonidas uses chocolate made with 100% pure cocoa butter and does not add palm oil to its pralines.
Ingredients and fillings vary by product, so please check the individual product information where required.
No. You can check out as a guest.
Yes. A printed order confirmation is included with each order. Product prices are not shown.
Yes. A gift note can be added using the 'Gift Note' field on the cart page.
Products are dispatched as shown on the relevant product page. Wrapping paper, ribbons and other presentation details may vary depending on availability and season.
Standard delivery is €4.56 per order. Orders over €60 qualify for free delivery.
No. We currently deliver within Ireland only. Please visit Leonidas.com for information about ordering in other countries.
We use DPD to deliver orders within Ireland.
Once dispatched, orders typically arrive within 1–5 business days.
Delivery times are estimates and may be longer during busy periods or due to circumstances outside our control. Delivery normally takes place Monday to Friday, excluding public holidays.
No. We do not offer scheduled delivery for a specific date or time.
Once your parcel has been processed by DPD, tracking details will be sent to the email address provided with the order.
Please contact us as soon as possible. Address changes cannot be guaranteed and may not be possible once an order has entered processing or has been dispatched.
Click and collect is not currently available.
Please contact us before placing an order if you wish to ask whether collection can be arranged. Store collection is subject to prior agreement and availability.
Please inspect your order on arrival and contact us as soon as possible if any items are damaged or incorrect.
We may ask for photographs of the affected items and packaging to help us assess the issue.
For further assistance, please contact us.
No. Leonidas Online gift cards are electronic and delivered by email. The email can then be forwarded to the recipient.
No. Leonidas Online gift cards can only be redeemed on leonidasonline.ie.
Enter the unique gift card code in the relevant field at checkout. Gift card codes are not case-sensitive.
Yes. Any remaining balance can be used on a future online order until the balance has been used or the gift card has expired.
Yes. More than one gift card can be entered at checkout.
Open the gift card link in the original email to view the remaining balance. If you cannot access the email, please contact us.
Leonidas Online gift cards are valid for five years from the date of purchase.
Our Galway store is now open in Corbett Court Shopping Centre!
Some chocolates are best discovered in person — from selecting your favourites to finding the right gift for any occasion.
Visit us in store and experience the full Leonidas range!