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Tracking Details

An e-mail with a parcel ID will be sent to the e-mail provided with the order which can then be entered on the GLS website or app to track your parcel.

Once your order has been dispatched delivery usually takes 1 - 3 working days. Please note these times will be extended during busier periods (Christmas, Easter, etc).

GLS couriers deliver Monday to Friday during usual business hours (9am to 5pm). There is no delivery available on weekends, Good Friday, or bank holidays.

No, unfortunately we cannot offer delivery on specific dates or at specific times. Estimated delivery times will be calculated by the courier.

Delivery Address Guidelines


No, we never include an invoice or billing information with orders. A printed confirmation with product details and gift note will be included.

Yes, some our delivery boxes have branding printed on them including our name and logo.

Please e-mail us if you would like us to dispatch your order in an unbranded delivery box.

Yes, packing peanuts used for online orders are made from GM Free starch that is 100% compostable. So they are reusable, recyclable, or can be dissolved in water.