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FLASHSALE
Help & Information
Delivery & Returns
Find the information you need below.
Frequently Asked Questions
Do you offer delivery on a specific day or time?
No. We do not offer scheduled delivery for a specific date or time.
What are your delivery times?
Estimated delivery is 1–5 business days after dispatch. Delivery times may vary during busy periods or due to circumstances outside our control.
What happens if I’m not available for delivery?
Please follow the tracking information provided by the courier for available delivery options.
Can I change my delivery address after placing my order?
Please contact us as soon as possible if you need to change your delivery details. Changes cannot be guaranteed once an order is being processed or has been dispatched.
What should I do if my order arrives damaged?
Please contact us as soon as possible with details of the issue so we can review your order.
How Delivery Works
1
Order Confirmed
We receive your order and begin preparing it for dispatch.
2
Carefully Packed
Your chocolates are carefully packed to keep them protected and beautifully presented.
3
Delivery to You
Your order is collected by our courier and delivered safely to you.
Delivery Information
Delivery
Areas
Delivery across Ireland.
Flat Rate Delivery
€4.56
A flat delivery rate applies to orders below the free-delivery threshold.
Free Delivery on
Orders over €60
Free delivery applies when your order reaches over €60.
Dispatch
Mon–Thu
Orders are dispatched Monday to Thursday from Cork.
Courier Partner
DPD
Orders are currently delivered using DPD.
Estimated Delivery
1–5 Business Days
Estimated delivery time after your order has been dispatched.
Orders are processed and dispatched as quickly as possible. Delivery times may be affected by severe weather, strikes or other circumstances outside our control.
Tracking Your Order
Once your parcel has been received by DPD, tracking details will be sent to the email address provided at checkout.
Delivery Address Guidelines
Please ensure all applicable fields are completed at checkout. An Irish contact number, email address and correct Eircode are essential for timely delivery.
If we cannot deliver due to an incorrect or incomplete address or because the recipient is unavailable, we will be unable to refund or replace your order.
We do not deliver to P.O. Boxes.
Carefully Packed for Delivery
We take great pride in ensuring your chocolates arrive in perfect condition. Each order is wrapped in bubble wrap and enclosed in a sturdy outer box for protection.
A booklet containing information about our chocolates and your order confirmation will be included.
Please note that product prices are not displayed on the confirmation or in the packaging.
Returns & Order Issues
Leonidas products are fresh food items and are not offered on a sale or return basis. If you are not completely satisfied with your order, please contact us immediately.
We will endeavour to ensure a satisfactory outcome for any issue.
Products may only be returned when prior agreement has been made with us.